In today’s business world, organizations expect more than basic cleaning — they demand sustainable, science-backed facility care that enhances health, productivity, and long-term value. The MilliCare Franchise delivers exactly that: a proven B2B commercial cleaning and floor care model built for stability, scalability, and environmental responsibility.

Originally founded within Milliken & Company, a global leader in materials science, and now powered by EverSmith Brands, MilliCare has evolved into one of North America’s most respected commercial cleaning franchise systems. Its proprietary, low-moisture process reduces environmental impact while extending the life of carpets, flooring, and textiles — helping businesses achieve both sustainability goals and consistent operational performance.

Franchise owners benefit from a well-established brand reputation, strong institutional partnerships, and recurring contractual revenue from clients in sectors like healthcare, corporate offices, education, and hospitality. With national account opportunities, proven operational systems, and a commitment to innovation, MilliCare empowers franchisees to serve professional clients who value measurable results and reliability.

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This article is sponsored by MilliCare. The content has been created in partnership with the brand to provide accurate, compliance-safe insights into its business model and franchise opportunity.

A Legacy of Innovation: From Milliken to EverSmith.

The MilliCare Franchise has its roots in one of the most respected names in American manufacturing — Milliken & Company, a global leader in textiles, chemistry, and sustainable materials. Over 35 years ago, Milliken’s research and development teams recognized a major opportunity within commercial environments: businesses were replacing flooring far sooner than necessary due to ineffective cleaning methods.

That discovery led to the creation of MilliCare Floor & Textile Care, a revolutionary service built on science and sustainability. The company’s low-moisture, maintenance-based cleaning technology extended the life and performance of carpets, textiles, and hard surfaces — helping clients save money while reducing environmental waste.

By 1996, the concept had grown into the MilliCare Franchise System, designed specifically for facility managers and corporate clients who needed reliable, measurable, and eco-conscious maintenance solutions. Over the decades, MilliCare earned national recognition for delivering consistent quality across industries such as corporate offices, healthcare, higher education, transportation, and hospitality.

In 2021, MilliCare entered a new era under EverSmith Brands, a franchise platform company backed by The Riverside Company. EverSmith specializes in building high-performing franchise systems across commercial and professional service sectors — and its operational expertise has helped MilliCare strengthen technology, marketing, and franchise development nationwide.

Today, MilliCare operates more than 50 franchises across the United States and Canada, cleaning millions of square feet of commercial space each year. Its blend of scientific precision, sustainability, and trusted client relationships continues to make it one of the most respected B2B cleaning franchise systems in North America.

What Makes the MilliCare Franchise Stand Out.

The MilliCare Franchise distinguishes itself as a trusted B2B facility care brand with a rare combination of contractual revenue stability, sustainability leadership, and corporate-backed national partnerships. Each franchise operates within a proven system that prioritizes professionalism, predictability, and performance.

1. Recurring, Contract-Based Revenue.

A core advantage of the MilliCare model is its built-in financial consistency. 

Unlike residential or on-demand cleaning businesses, MilliCare franchises operate under long-term service contracts — giving owners a dependable calendar of scheduled work months in advance. 

This structured model ensures predictable cash flow, optimized labor planning, and reduced day-to-day uncertainty — key benefits for entrepreneurs who value stability and scalability.

2. B2B Focus with Professional Clients.

MilliCare exclusively serves business-to-business (B2B) clients — including corporate offices, hospitals, universities, and property management companies.

Franchise owners cultivate professional relationships with facility managers, engineers, and operations directors, rather than individual consumers.

These decision-makers prioritize reliability, compliance, and measurable performance, creating a foundation for repeat business, referrals, and long-term partnerships.

3. Sustainability as a Competitive Advantage.

MilliCare’s patented dry polymer cleaning process uses up to 99.5% less water than traditional methods — a major differentiator in the commercial cleaning industry.

This eco-conscious approach supports LEED® and WELL™ Building certifications, helping clients meet their sustainability and workplace wellness goals.

As corporations increasingly focus on ESG (Environmental, Social, and Governance) standards, MilliCare franchise owners benefit from a model perfectly aligned with the values of modern businesses seeking green operations.

4. National Accounts and Industry Partnerships.

MilliCare’s corporate team plays a proactive role in generating high-value national and regional contracts for its franchise network. The brand partners with influential organizations such as:

• The International Facilities Management Association (IFMA)
  
• The Association of Legal Administrators (ALA)

Since 2018, MilliCare’s national accounts division has expanded tenfold — creating a steady stream of pre-secured, contract-based work for franchisees.

This shared resource enables owners to focus on service delivery and growth, while benefiting from corporate-driven client acquisition at the national level.

The MilliCare Franchise Business Model.

The MilliCare Franchise operates on a proven B2B facility care model that blends high-performance cleaning technology with sustainability and long-term client partnerships. Franchisees deliver a suite of specialized services designed to preserve and enhance commercial environments — all under predictable, contract-based schedules.

Core Facility Services.

Each MilliCare franchise provides comprehensive floor and textile maintenance solutions, including:

• Carpet and Textile Cleaning using MilliCare’s proprietary dry polymer system, engineered to extend carpet life while conserving resources.
  
• Hard Surface and Tile Care, ensuring safe, slip-resistant flooring with professional-grade finishes.
  
• Entryway and Matting Systems that protect interiors from dirt, moisture, and wear.
  
• Protective Coatings and Treatments to preserve surfaces and reduce future maintenance needs.
  
• Odor Control and Antimicrobial Cleaning, creating healthier indoor environments.
  
• Upholstery and Furniture Cleaning, tailored for corporate and institutional settings.
  
• Emergency Cleaning and Disinfection Services for urgent or high-traffic facility needs.

Contract-Focused, Recurring-Service Model.

MilliCare’s model emphasizes scheduled maintenance programs rather than one-off cleanings. Franchisees offer recurring service contracts designed to create operational consistency and pipeline visibility across the calendar. As accounts are added, the service schedule can expand accordingly, which may support more efficient planning and staffing.

“It’s a business structured around contracts and planned maintenance.”

This partnership-led approach is intended to promote consistency in delivery and client continuity. Outcomes such as customer retention or revenue will vary by market, execution, pricing, competition, and other factors. Prospective owners should review the current FDD (including Item 19, if provided) and conduct validation calls with existing franchisees for real-world performance context.

The Day-to-Day Life of a MilliCare Franchise Owner.

Owning a MilliCare Franchise means running a structured, professional service business where organization, client relationships, and team leadership come together every day.

A typical day balances operational coordination with client engagement, all supported by MilliCare’s systems and scheduled-service framework.

Morning: The day begins with reviewing the service schedule and coordinating team routes for pre-planned maintenance jobs. Franchise owners ensure vehicles, supplies, and equipment are ready before crews head out.

Midday: Owners oversee cleaning and textile-care projects in progress, checking in on teams performing carpet, hard-surface, or upholstery maintenance.

Afternoon: Many franchise owners dedicate time to client relationship management—visiting key accounts, discussing upcoming service needs, and meeting facility managers to plan renewals or proposals.

Evening: The day typically concludes with reviewing performance reports, updating CRM data, confirming inventory, and preparing staffing or schedules for the next day.

Most MilliCare franchisees lead a small, trained team of four to six employees, including service technicians, route leads, and administrative staff. Many balance local recurring contracts with national-account projects coordinated through MilliCare’s corporate partnerships, creating an organized and scalable daily rhythm.

MilliCare Franchise Investment and Startup Costs.

The MilliCare Franchise offers a structured investment model designed to be accessible for professionals entering the commercial cleaning and facility maintenance industry.

According to the MilliCare Franchise Disclosure Document (FDD), startup costs vary depending on territory size, facility needs, and local market conditions.

Type of Expenditure	Low Estimate	High Estimate
Initial Franchise Fee	$49,000	$49,000
Training	$2,500	$5,000
Equipment, Materials, and Marketing Kit	$47,500	$57,500
Rent (3 Months)	$1,000	$7,500
Tenant Improvements	$1,000	$7,000
Vehicle Expenses (3 Months)	$5,000	$8,000
Computer Equipment, Phones, Technology Fees	$2,500	$4,000
Miscellaneous	$20,000	$30,000
Local Advertising	$5,000	$5,000
Additional Funds (3 Months)	$65,000	$80,000
Total Estimated Initial Investment	$198,500	$253,000

Source: MilliCare Franchise Disclosure Document (FDD), 2025.

The MilliCare franchise model is designed to balance operational efficiency and professional scalability. Because each territory and operator’s results vary based on factors such as local demand, labor costs, and management approach, prospective owners are encouraged to review the full Franchise Disclosure Document (including Item 19, if available) and validate with existing franchisees for a complete understanding of financial performance and support systems.

Training, Systems, and Support.

The MilliCare Franchise provides a detailed, hands-on training and support structure tailored to both experienced business leaders and new entrepreneurs entering the B2B service space. Every stage of onboarding is designed to ensure franchisees feel confident operating a professional, contract-based facility care business from day one.

Initial Training: 9 Days of Expert-Led Instruction.

Franchisees begin their journey at MilliCare Academy, where they receive a combination of technical, operational, and leadership training. The curriculum includes:

• Service & Operations Certification: Practical instruction in MilliCare’s proprietary floor and textile care systems.
  
• Marketing & Sales Workshops: Tools for building and maintaining long-term B2B client relationships.
  
• Business Planning & Financial Management: Guidance on budgeting, forecasting, and organizational efficiency.
  
• Local Market Development: Strategies for identifying key accounts and establishing a regional presence.
  
• Peer Mentorship: Engagement with experienced MilliCare franchise owners who share real-world best practices.

60–90 Day Onboarding Program.

Following classroom training, each franchisee is paired with a Franchise Success Manager who provides step-by-step support during launch. This structured program covers:

• Local marketing setup and digital activation.
• Software and CRM integration.
• Employee hiring and onboarding.
• First client acquisition guidance.

This collaborative start-up approach ensures every franchisee understands how to manage operations efficiently while developing a strong local network.

National Account Integration.

Through MilliCare’s National Accounts division, franchise owners may receive opportunities to service regional or national clients within their designated territories. These contracts are managed in partnership with corporate leadership, ensuring consistency and brand-wide quality across every service location.

Technology and CRM Tools.

MilliCare franchisees operate with access to an integrated suite of technology solutions designed to streamline daily operations and client engagement:

• Account-Based CRM Software for tracking and communication.
  
• Job Scheduling & Routing Systems to optimize technician efficiency.
  
• Lead Management and Marketing Automation to support growth.
  
• Online Resource Library with branded proposals, presentations, and marketing assets.

This technology backbone allows franchise owners to manage logistics, marketing, and client relationships through a single, easy-to-use platform.

Competitive Advantages of the MilliCare Franchise.

The MilliCare Franchise stands out as one of the most stable and strategically built models in the commercial services sector. Its combination of B2B relationships, recurring revenue, and sustainable practices offers franchise owners a strong foundation for long-term growth and consistency.

Below are the key differentiators that make MilliCare a trusted choice among entrepreneurs and facility care professionals alike:

Advantage	Benefit for Franchise Owners
Recurring, Contract-Based Revenue	A predictable business model built on scheduled maintenance agreements rather than one-time cleanings.
B2B Client Model	Franchisees work directly with facility managers, property teams, and corporate clients—creating professional, repeat partnerships.
National Accounts Division	Access to regional and national service contracts coordinated through MilliCare’s corporate team, expanding potential client reach.
Sustainability & Compliance	MilliCare’s systems align with WELL™ and LEED® building standards, helping clients meet environmental and workplace wellness goals.
Client Retention Through Measurable Results	A service model built on consistency, transparency, and data-backed performance helps foster long-term client loyalty.
Scalable Operations	Flexible structure allows franchisees to start lean and expand strategically into multi-unit or multi-territory operations.
Backed by EverSmith Brands	Access to advanced operational infrastructure, marketing expertise, and ongoing business innovation from a leading franchise platform.

MilliCare’s competitive strength lies in its balance between professionalism, sustainability, and innovation. By focusing on contract-based partnerships and measurable outcomes, franchisees can build lasting business relationships while providing value that directly supports clients’ operational goals

Ideal MilliCare Franchise Owner.

The MilliCare Franchise appeals to professionals who want to operate a predictable, scalable, and contract-based business in the growing commercial cleaning and facility maintenance industry. This model attracts individuals who value professionalism, structure, and long-term client relationships over retail or consumer unpredictability.

Who Thrives with MilliCare.

Ideal franchise owners often come from backgrounds that involve leadership, business development, or operational management. Common profiles include:

• B2B Sales and Account Management Professionals – Skilled in building client relationships and maintaining contracts.
  
• Facility Management or Construction Executives – Familiar with property maintenance, compliance, and corporate partnerships.
  
• Entrepreneurs Seeking Recurring Revenue – Drawn to annuity-style business models built on service contracts.
  
• Corporate Leaders Transitioning to Ownership – Ready to apply strategic and organizational skills to an independent venture.
  
• Investors or Semi-Absentee Owners – Interested in scalable, manager-run operations with strong systems and brand backing.

No prior cleaning or janitorial experience is necessary. MilliCare provides comprehensive initial training, business coaching, and technical certification to help franchisees build confidence and competence quickly.

This makes the franchise an excellent fit for professionals seeking a business with both stability and purpose — one that combines measurable results, environmental responsibility, and community impact.

Why the MilliCare Franchise Is Recession-Resilient.

The MilliCare Franchise operates in one of the most stable and essential sectors of commercial services — professional floor and textile maintenance.
Regardless of economic conditions, businesses, institutions, and property managers must maintain their facilities for health, safety, and professional standards.

In a post-pandemic world where cleanliness, air quality, and workplace wellness are top priorities, MilliCare’s services remain both mission-critical and contractually funded.
From office campuses and hospitals to airports and universities, floor and surface care are non-discretionary operational expenses that organizations budget for year-round.

MilliCare’s model strengthens this resilience through:

• Diverse Service Offerings: Multiple revenue channels including carpet, hard-surface, and textile maintenance.
  
• Contract-Based Stability: Long-term service agreements that create recurring work schedules and predictable income flow.
  
• National Account Access: Partnerships that extend across regions, ensuring consistent client opportunities.
  
• Sustainability and Compliance Alignment: Services that help businesses meet WELL™ and LEED® building standards while demonstrating environmental responsibility.

This combination of essential demand, structured contracts, and sustainability leadership positions MilliCare as a franchise system built for long-term relevance — even during market fluctuations.

MilliCare Franchise FAQs.

1. How much does it cost to open a MilliCare Franchise?
The total estimated initial investment ranges from $198,500 to $253,000, which includes a $49,000 franchise fee, training, equipment, and startup working capital.

2. What kind of experience do I need?
You don’t need prior experience in cleaning or facility services. Most MilliCare franchise owners come from backgrounds in sales, operations, business management, or project coordination and are trained extensively through MilliCare’s onboarding program.

3. How do franchisees find clients?
MilliCare provides access to national account opportunities through its corporate partnerships, along with local sales playbooks, marketing templates, and prospecting systems designed to help owners build strong B2B relationships.

4. Is financing available?
Yes. MilliCare is listed on the SBA Franchise Registry and works with preferred lenders familiar with the brand to help qualified candidates explore financing options.

5. Can I run the business from home?
Yes. Many franchisees begin with a home-based operation and later expand into warehouse or office spaces as their territory and client base grow.

6. What are the ongoing fees?
Franchisees pay a 6% royalty and a 2% brand fund contribution, both of which support ongoing training, technology, and marketing initiatives. Reduced rates may apply during the initial launch phase.

7. How long is initial training?
MilliCare’s initial training program lasts nine days, followed by a 60–90 day onboarding and mentorship period that helps new franchisees integrate systems, recruit staff, and build early client relationships.

The MilliCare Mission: Sustainability That Pays.

Owning a MilliCare Franchise means more than running a business — it’s joining a network of professionals dedicated to creating cleaner, healthier, and more sustainable workplaces across North America.

Every franchise owner plays a role in protecting assets, improving air quality, and supporting corporate sustainability goals, while operating within a model that prioritizes long-term client relationships and measurable results.

In today’s business environment, companies value ESG alignment, operational consistency, and vendor reliability more than ever. That’s where MilliCare stands out — blending environmental innovation with contract-based stability to create a franchise built for lasting success.

If you’re seeking a purpose-driven, B2B franchise that offers recurring revenue, scalable systems, and a clear growth path, MilliCare represents one of the strongest opportunities in the commercial cleaning and facility care industry.